Use your custom domain

By default, your status page is hosted on https://you.pingpong.host. If you wish to customize it further, you can use a domain like https://status.you.com or https://yourstatus.com. Here you can learn how to set this up for your account.

Before we start, please ensure that you have access to modify DNS settings of the domain you wish to connect with your account.

Custom domain is available on Pro and Premium plans.

Setup a subdomain

In this example, we will connect our status page to be served from status.example.com. As you follow the steps below, replace this example with your actual subdomain.

  1. Go to your status page settings

  2. Under the section “Use your own domain”, input status.example.com and press “Update”.

  3. Go to the DNS management page of your domain provider.

  4. Here, create a CNAME record that points status.example.com to pingpong.host. Here is how to add a CNAME record in Namecheap, Cloudflare and GoDaddy.

status.example.com   3600 IN CNAME  pingpong.host.
  1. Wait for up to 24 hours for the changes to propagate fully. Your status page will then be available on your new subdomain.

Setup a domain

In this example, we will connect our status page to be served from examplestatus.com. As you follow the steps below, replace this example with your actual domain.

  1. Go to your status page settings

  2. Under the section “Use your own domain”, input examplestatus.com and press “Update”.

  3. Go to the DNS management page of your domain provider.

  4. Here, create a CNAME record that points examplestatus.com to pingpong.host. Here is how to add a CNAME record in Namecheap, Cloudflare and GoDaddy.

examplestatus.com   3600 IN CNAME  pingpong.host.
  1. Wait for up to 24 hours for the changes to propagate fully. Your status page will then be available on your new domain.

SSL

The SSL-certificate for your custom domain is managed by PingPong, no setup required for you.

Using with Cloudflare

When using Cloudflare with your domain, make sure that the domain you with to use with your status page is not proxied through Cloudflare. You can do this as shown in the image below.

Cloudflare DNS only record

The DNS record for your status page should be set to DNS only. The other settings remain unchanged.

High availability

In order to achieve high availability for your status page, when using your custom domain, there are a few things that can be done. Because if your main domain provider has DNS issues, your status page could be unavailable as a result.

How to improve the availability of your status page:

  • Use a separate domain for your status page, for example mycompanystatus.com.

  • Use a separate domain registrar for your new domain.